77c777's Privacy Policy

77c777 (hereinafter referred to as "we", "our", or "the platform") treats the privacy of its users as the highest priority. This privacy policy explains what information we collect, why we collect it, and how it is managed when you use our website, mobile app, or any other service.

This policy applies to all users located in Bangladesh. 77c777's Terms and Conditions and this privacy policy complement each other — reading both together will give you a clear picture of the full legal framework of the service.

We do not knowingly collect information from anyone under the age of 21. Age is verified during account registration, and if any account holder is found to be under 21, that account will be closed and the associated information will be deleted.

2.1 Information You Provide Directly

The information you provide yourself during account registration and use of the service includes:

• Full name and date of birth
• Mobile number and email address
• National ID (NID) number or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay mobile banking number (for transactions)
• Bank account details (for bank transfers)
• Password (stored in encrypted form)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type, operating system, and device model
• Login date, time, and session duration
• Page visit patterns and navigation paths
• Information from cookies and similar tracking technologies

2.3 Transaction-Related Information

A record is kept of every deposit, withdrawal, and gaming activity on your account. This includes the transaction amount, method, date, and status. This information is used to ensure account security and prevent financial irregularities.

77c777 uses your information only for specific and legitimate purposes. These purposes are described in detail below:

3.1 Account Management and Identity Verification

Your provided information is used to complete the registration process, ensure login security, and carry out identity verification (KYC). The primary goal of this process is to confirm that each account has one genuine owner.

3.2 Financial Transaction Processing

Your payment information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is not sold to any third party.

3.3 Customer Support

When providing assistance via live chat or email, your account and transaction information helps our support team give accurate help. Our support team works in both Bengali and English, seven days a week, twenty-four hours a day.

3.4 Security and Fraud Prevention

We analyse transaction and login data to detect suspicious activity, prevent attempts to gain advantages from multiple accounts, and comply with anti-money laundering regulations.

3.5 Platform Improvement

Anonymous statistics are analysed to understand which games or services users use most and where issues occur, which helps improve the platform experience.

4.1 Data Retention Period

Your information is retained while your account is active. Even after an account is closed, financial transaction records may be kept for a specified period as required by applicable law. Information that is no longer needed is securely deleted or anonymised.

4.2 Technical Security Measures

To keep your information secure, 77c777 uses the following technical measures:

• SSL (Secure Socket Layer) encryption — on all data transfers
• Password hashing — passwords are never stored in plain text
• Two-factor authentication option
• Restricted access controls — only authorised staff can access the information they need
• Regular security audits

4.3 User Responsibilities

While the platform ensures the highest level of security on its end, it is your responsibility to keep your account password and login details confidential. Never share your password with anyone, and always log out after using a public device.

77c777 generally does not share your personal information with any third party. However, limited information may be shared in the specific circumstances below:

5.1 Payment Processors

The necessary transaction information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. These organisations are governed by their own privacy policies.

5.2 Technology Service Providers

We work with trusted technology partners for server hosting, database management, and security services. They operate under strict confidentiality agreements and are not permitted to use your information for their own purposes.

5.3 Legal Obligations

Information may be provided as required by applicable law in Bangladesh or in response to lawful directions from competent authorities. In such cases, only the specific information required will be provided — nothing beyond that.

5.4 Game Software Providers

Anonymous or limited information necessary for managing game sessions may be shared with game developers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. Your identity or financial information is not disclosed to these providers.

77c777 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve platform functionality and user experience.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, verifying security, and remembering language preferences. Without them, the platform will not function properly.

6.2 Functional Cookies

These cookies are used to customise your platform experience according to your preferences, such as your preferred game category or display settings.

6.3 Analytical Cookies

Anonymous user behaviour is analysed to understand which parts of the platform are used most and where issues exist. This information is not directly personally identifiable.

77c777 believes that every user has independent rights over their own information. Those rights are listed below:

7.1 Right to Know

You may request at any time to know what information we hold about you. We will provide you with a summary of that information within the applicable timeframe.

7.2 Right to Correction

If your profile contains incorrect or outdated information, you may request that it be corrected. Some information can be changed directly in account settings; for others, you will need to contact support.

7.3 Right to Close Your Account

You may request to close your account at any time. 77c777's Responsible Gaming policy also provides options for self-exclusion or setting account limits.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can click the unsubscribe link in any message or let our support team know. However, transaction and security notifications cannot be turned off.

7.5 Request for Data Deletion

You may request deletion of your information in certain circumstances. However, information that is legally required to be retained for financial regulations and fraud prevention purposes may not be immediately deletable.

77c777 is a 21+ platform. Under no circumstances are persons under the age of 21 permitted to create an account or use the service. Age verification steps are taken at the time of registration.

If a parent or guardian becomes aware that their minor child has created an account on our platform, please contact our support immediately. We will promptly close that account and delete the associated information.

You can find more information about our detailed position on children's online protection on our About Us page.

77c777 reserves the right to change or update this privacy policy as needed. When significant changes are made:

1. The new update date will be noted at the top of the policy.
2. Registered users will be notified by email or account notification.
3. Continued use of the platform after a change will be considered acceptance of the new policy.

We therefore recommend reviewing this page from time to time so you stay aware of the latest policy. If you have questions about any changes, check our FAQ section or contact support directly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us directly. Our dedicated privacy team reviews all requests and responds in a timely manner.